QARBA Properties ("QARBA," "we," "our," or "us") operate the QARBA website and mobile application (collectively, the "Platform") as a real estate technology service that connects buyers, sellers, renters, and agents.
This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Platform. By accessing or using QARBA, you agree to the terms of this Privacy Policy. If you do not agree, please do not proceed with using the Platform.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you create an account or use certain features, we may collect:
- Full name, email address, and phone number
- Profile information (e.g., agency name, professional license, or company details)
- Property details, descriptions, and uploaded media (images/videos/documents)
- Location data, and/or payment or financial related information, where applicable
b. Usage and Log Data
When you use QARBA, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed, actions performed, and time spent on the Platform
- Access times, dates, location data, and referring URLs
c. Cookies and Tracking Technologies
QARBA and our partners may use cookies and similar technologies to:
- Recognize returning users
- Improve performance and user experience
- Deliver personalized content and advertisements
You can manage or disable cookies through your browser settings, but doing so may affect certain features of the Platform.
2. How We Use Your Information
We use collected data to:
- Provide, maintain, and improve our Platform and services
- Facilitate property listings, communications, and transactions
- Verify user identity and prevent fraudulent activity
- Customize user experience and recommendations
- Communicate updates, promotions, or service-related information
- Comply with legal obligations and enforce our Terms and Conditions
3. Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information under these limited circumstances:
- With Service Providers: Trusted third-party vendors that assist in hosting, analytics, payment processing, or marketing.
- With Other Users: When you interact on the Platform (e.g., viewing listings or contacting an agent).
- For Legal Reasons: If required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or sale of company assets.
All third parties are obligated to use your information solely for the services they perform for QARBA.
4. Data Retention
We retain personal information as long as your account is active or as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting contact@qarba.com, subject to applicable retention policies or laws.
5. Security
We implement appropriate administrative, technical, and physical measures to protect your data. However, please note that no online system is a 100% secure, and we cannot guarantee absolute protection against unauthorized access.
6. Third-Party Services
QARBA may use or link to third-party tools and services such as:
- Google Analytics
- Facebook Business Tools
These third parties may collect data as described in their respective privacy policies. We encourage you to review their policies for more details.
7. Links to External Websites
Our Platform may contain links to third-party websites. QARBA is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children's Privacy
QARBA does not knowingly collect or process data from individuals under the age of 18. If we discover that we have inadvertently collected personal data from a minor, we will promptly delete it. Parents or guardians may contact contact@qarba.com to request removal.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request data portability or restriction of processing
To exercise these rights, please contact us at contact@qarba.com
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically, and without (prior) notice. When we do, the updated version will be posted on this page with a revised date of update. Significant changes may be communicated via email or in-app notification.
11. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at contact@qarba.com or via our website: www.qarba.com.
Questions About Our Privacy Policy?
We're here to help! If you have any questions about our privacy policy or how we handle your data, our support team is ready to assist you.
Contact Support